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PROJECT NUMBER • 2017-164
PROJECT STATUS:
COMPLETED

NCCP : 2018 Communications & Stakeholder Engagement Program

The present study, undertaken by Sefton Associates Pty. Ltd., was developed to investigate communication and stakeholder engagement in a manner that is professional, effective, respectful, accessible and transparent. The NCCP impacts a significant number of stakeholders, each with their...
ORGANISATION:
Sefton and Associates Pty Ltd

Our Pledge: Australian seafood industry response to community values and expectations

Project number: 2017-242
Project Status:
Completed
Budget expenditure: $153,484.97
Principal Investigator: Jane D. Lovell
Organisation: Seafood Industry Australia (SIA)
Project start/end date: 14 Aug 2018 - 30 Jul 2019
:

Need

Despite considerable investment in RD&E to understand why the Australian seafood industry has been experiencing diminished levels of socio-political and community acceptability, there is still uncertainty regarding the significant values of different segments of the Australian community for coastal and marine systems, their management and industry (Essence Communications 2015). Further, there is evidence these values and associated expectations are highly changeable and can have significant individual, business and national repercussions. While the seafood industry already operates from a strong values-based position of its own - ‘sustainability’, there is evidence the community's concerns have expanded to include animal welfare, supply chain integrity, modern slavery for example.

Understanding community values and expectations is important but not enough. Industry must articulate and demonstrate its commitments to addressing kncommunity expectations. This is critical to breaking the reactive negative cycle that threatens resource access, mental health and viability of our industry. A means of monitoring and tracking industry's success in responding to the community's changing expectations and values must also be developed.

Seafood Industry Australia's (SIA) members have identified social licence. This project is a tangible commitment to a national conversation and action to address community values. It is an opportunity to build seafood industry unity on the basis of a set of shared values and supporting practices.

Australian Council of Prawn Fisheries (ACPF) has initiated a lot of this listening and values-related work relevant to wild catch prawns. ACPF is ready to design, implement and evaluate activities that embed these values as messages and convey the supporting or changing behaviours as proof. ACPF needs to ensure that its outputs reflect the direction of the Australia seafood industry and sees advantages in liaising with SIA as it produces outputs at sector level. In doing so, it will provide a test case for how other seafood industry sectors can undertake to acknowledge and respond to community values and expectations, and make a national set of shared industry-community values their own.

Objectives

1. Identify values of major segments of the Australian community for fisheries resources and seafood industries, and expectations of industry behaviours that support those values
2. Identify values of the Australian seafood industry that are common across the industry at national and sector/regional scales
3. Establish industry response to community values and expectations, including measurable benchmarks of industry behaviours and performance that demonstrate commitment
4. Demonstrate and evaluate the effectiveness of a community engagement and communication strategy that is built on recognised shared values and committment to supporting industry behaviours (Extension proof of concept – Prawns)
5. Increase capacity of industry's current and emerging leaders to engage in values-and-behaviours conversations with community leaders on an ongoing basis

Report

Author: Futureye
Report • 2020-09-07 • 1.02 MB
2017-242_Review of Community Attitudes.pdf

Summary

Seafood Industry Australia commissioned Futureye to review existing research into the Australian communities attitudes toward seafood, as well as other market research, that has been undertaken since 2014. The findings from this review were used to make recommendations to Seafood Industry Australia about what to address in their pledge to demonstrate the industry’s intent to earn its ‘social licence to operate.’

Project products

Report • 2020-09-07 • 354.06 KB
2017-242_The Pledge - Industry Values & Practices.pdf

Summary

Seafood Industry Australia commissioned Sea Change Consulting Australia to review values statements and recorded practices of 52 Australian seafood organisations. This review collated the most common Australian industry values and underpinning behaviours (practices), which provides evidence to demonstrate the industry’s effort and performance regarding to meet shared practices and values to earn its social licence to operate.

Report • 2020-09-07 • 1.12 MB
2017-242_Community Sentiment Research.pdf

Summary

Essence was engaged by Seafood Industry Australia to undertake a research program to help inform the development of a pledge to the Australian community and provide a benchmark of community sentiment towards the Australian seafood industry.

Final Report • 2020-09-15 • 3.70 MB
2017-242-DLD.pdf

Summary

The Australian seafood industry has clearly identified social licence and community perceptions as critical issues for its ongoing viability and prosperity. This is because current research shows substantial proportions of the Australian public are concerned or knows little about the ethics, environmental impact and governance of the seafood industry. To help improve industry’s social licence, this project aimed to develop a clearer understanding of community and industry values and underpinning behaviours to identify both threats to social license and behaviours community would like to see reinforced by industry.

Communities
PROJECT NUMBER • 2018-172
PROJECT STATUS:
COMPLETED

Methods to profile and connect the provenance of wild caught prawn fisheries and their values to the community

The wild prawn industry, as a key influencer of the community's (sustainability) perception of the Australian seafood industry, has addressed identified risks to social license so that it can protect its legal license to operate in public waters. This report provides the results and conclusions on...
ORGANISATION:
Australian Council of Prawn Fisheries Ltd (ACPF)

Sponsorship of TSIC marquee (gotta love Tassie Seafood)

Project number: 2024-015
Project Status:
Completed
Budget expenditure: $5,000.00
Principal Investigator: Julian J. Harrington
Organisation: Seafood Industry Tasmania
Project start/end date: 6 Feb 2025 - 29 Apr 2025
:

Need

1. Logo on the official program as a sponsor
2. Logo on all of SIT’s advertising materials for the GLTS Marquee
3. Logo on sponsor’s page in the Seafood Industry News magazine
4. Social media recognition and tagged sponsorship acknowledgement.
5. FRDC marketing material in the GLTS Marquee
6. Organisational profile and /or seafood recipe in cooking booklet produced for the event
7. Cooking display spot in the seafood kitchen (if wanted)
8. Public recognition of sponsorship at the start and end of the event
9. Pre-event social media engagement content

People
Adoption

Media messages about sustainable seafood: how do media influencers affect consumer attitudes?

Project number: 2017-131
Project Status:
Completed
Budget expenditure: $85,550.36
Principal Investigator: Michelle Phillipov
Organisation: University of Adelaide
Project start/end date: 31 Dec 2017 - 30 Dec 2019
:

Need

From television cooking shows to social media, an intensified media focus on food has increased public visibility of issues of food provenance and sustainability in recent years. This has profoundly changed the communications landscape in which Australian food industries operate. There is now increased scrutiny and criticism of food industry activities not just from the ‘usual suspects’ (such as environmental activists), but also from a range of new players: celebrity chefs, food bloggers, social media ‘clicktivists’, and other media influencers. On the issue of sustainable seafood, these influencers have often been successful in securing a greater share of media ‘voice’ than industry itself. This is concerning because influencers’ messages are not always aligned with industry claims or with Government sustainability assessments. We know from international research that food celebrities and food media can either encourage or deter seafood consumption depending on the message (Bowman & Stewart 2013), but we don’t yet know what the impact is of Australian media, and media influencers, on consumer purchasing intentions, their attitudes and beliefs regarding the sustainability of Australian seafood, and the social acceptability of the industry. Aligning with National Priority 1 and its focus on industry communications strategy, this project will examine media coverage of Australian domestic fisheries sectors to identify: the messages about sustainable seafood prominent in Australian media; the media influencers, strategies, and professional networks underpinning their circulation; and how these messages are understood and interpreted by consumers. This knowledge will be used to inform communication strategies that will ensure clearer sustainability messages, reduce consumer confusion, and improve consumer trust in the Australian seafood industry.

Objectives

1. To identify the role and preferred mechanisms of media influencers in shaping media messages about the sustainability of Australian produced seafood and the Australian domestic seafood industry that are successful in achieving the greatest share of media ‘voice’, and to evaluate the impacts of this on consumer perceptions.
2. Contribute to the ongoing development of National Priority 1 Communications Strategy.
3. Offer best-practice strategies for dealing with the divergent messages from industry, and media influencers, and in doing so, boost the profile of the Australian seafood industry achievements in relation to sustainability initiatives.

Article

Author: Michelle Phillipov
Article • 2018-08-27 • 218.11 KB
Media Messages about Sustainable Seafood_Update 1.pdf

Summary

We have conducted a comprehensive media survey of key media texts across all major genres and platforms for the past 3 years (2015-2018) to identify: the major reported issues affecting seafood sustainability; the role of celebrity chefs and media influencers in this media coverage; and the effects of different media and communications strategies in contributing to ‘share of voice’ in key issues.

Project products

Report • 2020-04-01 • 2.80 MB
2017-131-DLD Media Survey.pdf

Summary

This report outlines results from a preliminary analysis of media (news, social, and lifestyle media) over a 4-year period of 2015–2018, focusing on media examples that have the potential to shape consumer attitudes about the sustainability of Australian seafood. The effectiveness of these messages will be tested in interviews with chefs and media influencers, and in focus groups with seafood consumers.
Report • 2020-04-01 • 4.92 MB
2017-131-DLD Best Practices for Media Engagement.pdf

Summary

This guide includes best practice principles, strategies and practical advice that will enable the Australian seafood industry to plan, carry out, and evaluate communication activities. In today’s hyper-mediated world, effective media engagement is essential. Even if media engagement feels like just ‘one more thing’ on an ever-expanding list of tasks, this guide will help to make best use of the time and resources available to ensure the best return possible.
Final Report • 2020-04-01 • 12.52 MB
2017-131-DLD.pdf

Summary

Influential individuals, such as chefs, industry figures and media content producers, are increasingly important to how food and sustainability issues are publicly framed, and to how these issues and industries may be perceived by consumers. This research has identified best practices for media engagement when communicating sustainability messages by analysing the media messages circulating about the sustainability of Australian seafood, the roles and attitudes of media influencers in circulating these messages, and the perceptions of seafood consumers when engaging with these messages.

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